Customers

Reception stops asking the same questions

A regular walks up to the counter and the person who served her last month is off today. Type the name and her number, her last visit and the note someone left are already there.

30-day free trialNo card neededCancel anytime
Customer recordApp linked
Pimchanok S.Customer since Mar 2025
12Visits
1No-shows
THB 18,450Spent
Note: sensitive skin, prefers the same therapist.
Next bookingFri 26 Sep · 14:00
One record per person

Bookings, visits, notes and contact details sit on one record, shared across your branches.

Notes the whole team reads

Anyone on the team can leave a note, and one note can be pinned to the top of the record.

Visits and no-shows counted

Completed visits, upcoming bookings, no-shows and cancellations are counted as bookings close, not typed in by hand.

Who changed what

The change log names the field that changed, the person who changed it and when.

Nobody has to ask the customer again

Reception types a name and the person is already there: the phone number, the last visit, the no-shows, the note someone left after the last treatment. Nothing is asked twice at the counter.

  • Search by name, phone or email
  • Visits, no-shows and cancellations
  • A pinned note from the team
Customer recordApp linked
Pimchanok S.Customer since Mar 2025
12Visits
1No-shows
THB 18,450Spent
Note: sensitive skin, prefers the same therapist.
Next bookingFri 26 Sep · 14:00

One person, not three records

The same person books in the AnyCura app, walks in on a Saturday and later registers again, and the business ends up holding more than one record for her. Select the two, read what each one holds, write down why they are the same person, and they become one.

  • Duplicate review before merging
  • Affected bookings and payments listed
  • One record for each app account
Merge customer records2 → 1
Pimchanok S. · AnyCura app3 bookings
Pimchanok S. · added at the counter1 payment
One record4 visits

Frequently asked questions

Can I import my existing customer list?

Customer import is coming later.

Who can see customer records?

Only staff whose role allows it.

Can I stop a customer from booking online?

Yes. Blocked customers cannot book online.

Start your 30-day free trial

Set up in minutes. No card, no contract.